Behind The Scenes Tour
Ever wonder how a massive mountain resort such as Resorts World Genting operates? How do they make snow for SnowWorld? How do they clean the laundry for more than 7,000 rooms in First World Hotel? How do they operate the lighting and sound in Genting International Show Room where world-class acts perform?

There are just too many questions to be answered and the only way to find out: Join the RWG Behind the Scenes Tour.

Behind the Scenes Tour is an educational activity organized by RWG to allow participants to take a sneak peek into the resort’s daily operations and learn more about the resort itself. The tour will take you to the other side of the resort where only few have seen. Read on to find out more!

Visit to First World Hotel Laundry
Participants are briefed on the laundry’s operation.

You’ve probably wondered how the world's largest hotel is able to manage a huge amount of laundry every day. Well, a trip down to the First World Hotel laundry will certainly answer that and you will be amazed by the sophisticated machinery inside.

Visit to SnowWorld
Get a chance to see how Malaysia’s largest winter wonderland makes its snow.

Snow Making
The Lover Cave inside the snow chamber is transformed into a science playground where participants learn the magic of snow physics. It’s a science class experience you won’t find in school.

See, Do & Eat Workshop
When they say lunch is included, it also means that you get to prepare your own food. But of course, it will be a fun-filled food-making process as the chefs will teach you how to make a creative Bento lunchbox that is full of adorable characters.

Cute characters of a Bento lunchbox.
Bento Lunchbox
You determine how cute you want your Bento lunchbox to be .

Bento Lunchbox Making
The chefs patiently teach participants how to make Bento. Participants get to decorate their lunchbox based on individual creativity.

The itinerary for the Behind the Scenes Tour may change from time to time, so that participants are able to gain a new experience during their next visit.  

New Program Itinerary
2.15pm – Gather at the First World Tagging Counter / Vision City Video Games Park
2.30pm – Visit to First World Hotel Laundry
3.00pm – Visit to SnowWorld
3.30pm – See, Do & Eat Workshop
4.30pm – Visit to Horizon 50
5.00pm – End

Price Per Pax
Normal Rate RM 28
Genting Rewards Member RM 25

Find out more about Behind the Scenes Tour.

Terms & Conditions
• Pre-booking is recommended. Pre-book by sending email to themepark.info@rwgenting.com (3 days before the tour date) or call 03-61011118 ext.55678.

• For walk-in guests, please sign up at the First World Indoor Theme Park Wristband Tagging Counter or the registration counter at Vision City Video Games Park before proceeding with the payment.

• Limited to maximum 30 pax per day.

• In the event that bookings do not reach the minimum number of participants of at least 10 persons, the tour will be cancelled and a full refund will be made.

• The Management reserves the absolute right to change, cancel, suspend or postpone the event for any reason whatsoever without any prior notice.

• The Management will not be liable for any loss or damage suffered due to the cancellation of the tour.

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